Terms & Conditions
The terms on which Yumora plans, books and arranges your tailor-made journey, including payments, changes and cancellations.
Last updated 18 October 2026
Services
These terms apply to services provided by Yumora Journeys (“Yumora”, “we”, “us”, “our”).
Yumora provides personalised travel planning and itinerary design. Every itinerary, journey and recommendation is tailored to your preferences and is subject to availability from our partner hotels, airlines and experience providers.
Booking and payments
A booking is confirmed only once we receive the agreed advance payment. All payment terms, cancellation policies and refund conditions are shared in your personalised proposal before you confirm.
Cancellations and refunds
Cancellation policies vary by destination and service provider. We set out the specific cancellation terms in your proposal. Any refund is subject to the relevant supplier’s policies and processing times.
Travel documents
Travellers are responsible for holding valid passports, visas and travel insurance. We provide visa guidance, but we are not liable for any immigration-related issues.
Liability
Yumora acts as an intermediary between travellers and service providers. We are not liable for any loss, injury, delay or damage arising from the services of third-party providers, including airlines, hotels and tour operators.
Contact
For questions about these terms, contact Yumora Journeys at [Yumora email address], on +91 88281 23124, or on Instagram at @yumorajourneys.